Are you one of our new team members?
- Do you love working with people?
- Do you thrive on being busy?
- Can you see yourself working in a busy Health Care Practice
- Would making a difference for each and every person you connect with be rewarding?
- Are you looking for new challenges, and enjoy constantly learning.
- Can you comfortably work independently?
- Can you also effectively work as part of a team?
- Do you expect to have deliverable tasks, but also have independence to make decisions that positively impact people.
- You believe that Health Care should be personal, customised, and a journey?
- You believe that being well is better and more than having disease.
- You want to work where you can have a voice in how things happen.
- You engender trust and integrity, and passion when you interact with other people, and would be an advocate for the care we provide.
If this is you then read below and apply.
JOB DESCRIPTION
Responsibilities
- Assisting and managing patient interactions including answering telephones and handling calls as necessary
- Patient payments and receipts (including EFTPOS and Hicaps transactions)
- communication with patients (including health education and general conversation)
- ability to keep clinic running smoothly and efficiently
- general office duties (such as filing, faxing, ordering of supplies, data entry, word processing)
- clinic preparation and some cleaning duties
- correspondence with health insurance funds, MAIB, Work Cover, DVA
- manage patient flow to multiple doctors/massage therapists
- liaise with practitioners on matters requiring their assistance and attending to tasks delegated by practitioners
- administration of radiographic procedures (patient prep/image processing)
- working effectively with office software products, and practice Management Software systems.
Required Characteristics
- bright, friendly disposition
- well presented
- excellent communication skills
- enthusiastic, confident
- remains happy and calm under pressure
- flexible with shifts
- professional and reliable
- organised and effective time management
- team player
- ability to rationalise, prioritise, demonstrate initiative, and take reasoned actions
Required skills
- Moderate computer skills are essential, including competency with Microsoft suite, web Browsers, routers, VOIP, social Media use, email, email newsletters, mailchimp.
- Familiarity with accounting principles.
- The ability to be on-task, consistent, efficient on task completion, through all elements of the position.
- The attributes of thinking clearly, analysis of tasks to be undertaken, prioritisation, taking ownership of all aspects of the position.
- Taking ownership of tasks.
- Ability to enjoy engaging with people from all walks of life, and being able to clearly communicate on multiple levels to patients, colleagues and professional staff.
- Familiarity with 365, office products, email, business management software, and typing competence.
- The ability to show initiative, and see activities and opportunity to improve the patient interaction.
- Ability to manage work flow, confidentiality, and current covid practices
Required
- WWVP, Police history check, Identity confirmation
Hours of Employment
We have two Clinics, Hobart and Kingston. Clinic shifts are divided into morning and afternoon sessions. The morning shift begins at 8:00am and ends at 1-2pm. The afternoon shift begins at 1.30-1.45pm and ends at 6-7pm. The clinic is also open Saturday mornings in Kingston.
The successful applicant will initially receive 2+ shifts per week, which will include Kingston, and /or Hobart, morning, afternoon and 1 Saturday in 2. The applicant must also be available to work other shifts in the event of sick leave and holiday relief.
Training
Initial training will be provided, incorporating both one-on-one sessions and on-the-job experience. All reception staff members are involved in attending regular staff meetings.
Wages
Chiropractic Assistants are paid in line with the Health Professionals and Support Services Award. During the training/probation period the applicant is paid at Support staff Level 1. At the completion of training/end of probation period the applicant will be paid at Level 2. The rates vary depending on the shift worked. The position is classified as casual, and customised with an Individual Flexibility Arrangement.
Applications
Interested persons should complete the Web Form below.
